Frequently Asked Questions

Find out more about Powered By Plants, our ethos, and our product range.

Delivery is available across the whole of the UK, but please note that we cannot deliver chilled or frozen goods outside of our local delivery radius. Our local delivery service is available to WA1,2,4,5,8,13 postcodes. Alternatively, if you’re nearby, we offer free Click & Collect. Find out more on our Collection & Delivery Page.

If you are not satisfied with your purchase for any reason, you may return it to us within fourteen days of the purchase date. Just email hello@pbpshop.co.uk to obtain a Return Merchandise Authorization (RMA) number, and send your purchase to us. We will issue you a refund within seven days of receiving your item/s. Please note that chilled, frozen, or fresh foods cannot be returned. Find out more on our Returns Policy page.

When ordering online, you will be able to pay for your order using a credit or debit card (Visa, Mastercard or American Express) via our secure payment processore Stripe.

Our shop is at 65 London Road, Stockton Heath, Warrington, WA4 6SG. Please pop in if you are close by, we’d love to meet you!

Our opening hours are as follows:

TUESDAY: 9:30am-5pm
WEDNESDAY: 9:30am-5pm
THURSDAY: 9:30am-5pm
FRIDAY: 9:30am-5pm
SATURDAY: 9:30am-5pm
SUNDAY: 12-4pm

It would be great if you did! But we do supply paper bags also.

During checkout, simply choose Click & Collect as your Shipping option. You will then be able to pick a collection date and time which suits you.

Yes! We only stock products which are suitable for vegans and contain no animal products.